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What are Custom Channels Support Hours?

If all troubleshooting steps have been taken, you can get immediate assistance by emailing customerservice@customchannels.net or by calling Custom Channels Support at 303-444-7700 (Extension 7) during our operating hours.

  • Our live support schedule is Monday-Friday between the hours of 9am-5pm Mountain Time. During these hours, we are able to respond to any inquiries sent to us by phone or email.
  • When reaching out for urgent matters after hours or on weekends, please leave a voicemail or send us an email at customerservice@customchannels.net and we will reach out at our earliest availability.
  • When leaving a message outside of our operating hours, please provide your name, location, and a good email or callback number