Does Custom Channels Use AI-Generated Music?
No. At Custom Channels, all of our music is created by real human artists—and curated by real human beings.
In an era where artificial intelligence is being used to generate everything from customer service scripts to songs, we think something important gets lost in automation: taste.
That’s why Custom Channels does not use AI-generated music, nor do we rely on machine-learning algorithms to assemble playlists.
Every track on our platform is a real recording from a real artist. We offer licensed music from both major and independent record labels. That means when you hear a song on Custom Channels, it’s made by musicians—not machines.
Curated by People, Not Algorithms
Music discovery isn’t just about matching genres or calculating tempo. It’s about understanding nuance, vibe, and context—something no algorithm can truly replicate. That’s why every playlist and station we offer is curated by our team of human experts, not automated systems.
Our curators are deeply experienced in music programming, and they work closely with each client to shape a sonic identity that aligns with their brand, their space, and their audience. This personalized touch is what sets us apart from algorithm-based music services.
A Selective, Hands-On Approach
We’re a highly selective service—not because we limit choices, but because we care about quality. Whether you're a retail store, restaurant, fitness space, or healthcare provider, your music is carefully programmed to elevate your environment without relying on pre-baked genre mixes or “set it and forget it” automation.