Player Not Connected to Live Control
Seeing a “not connected to Live Control” message? Here’s how to quickly troubleshoot the issue.
Step 1: Check Player Connection
Your player must be online and actively streaming for Live Control to work.
For Compact Players:
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Make sure you see all 3 green lights:
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✅ Power
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✅ Network
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✅ Audio
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For LCD Players:
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Look for the artist name and song title on the screen. This means it's connected and streaming.
Step 2: Refresh or Restart
If the player seems connected but Live Control still doesn’t respond:
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Try a hard refresh on your browser (Ctrl+Shift+R or Command+Shift+R).
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If that doesn't work, restart the player, then refresh the browser window again.