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Why Can't I Make Edits to my Playlist?

If you find that you cannot make changes to your Channel or its associated playlists, this is probably because your user login does not have access to make these changes on your account.

ReMix:

On your ReMix channel, you should see options to create, schedule, or edit playlists. This means your Custom Channels login is authorized to make changes to your Channel's playlists:

Screenshot 2026-03-18 at 3.05.31 PM

If you don't have these options, that means your user login may not be authorized to make changes to this Channel

Screenshot 2026-03-18 at 3.04.53 PM

If you believe that you should have access to a Channel, email us at support@customchannels.net and we can assist further.

All Access:

If you are on All Access, you won't have a ReMix channel like above in the screenshot. Instead, please refer to How to Change Channels in All Access for help on this. If you can't access the Channels page on your player, this would mean your login doesn't have access.