How to View Billing Info, Update Your Password, and Confirm Player Setup

Step-by-Step Guide

1. How to Change Your Password

Step 1: Open Settings

• Click on the Settings tab in the top navigation bar.

• Go to your Account section.

Step 2: Update Your Password

• Enter your current password.

• Then type your new password and confirm it.

• Click Update to save the change.

2. How to View Billing Information

Step 1: Navigate to Billing

• From the Settings tab, click on Billing.

Step 2: Review Billing Details

• You’ll see:

  • A list of recent invoices (which you can download and save).

  • The current card on file and associated billing address.

  • Your next invoice date and subscription amount.

  • Your billing frequency (e.g., monthly or annual).

Note: If your account is inactive, billing data may not appear until service resumes.

3. How to Confirm Player Status

Step 1: Go to the Players Tab

• Click on the Players tab in the left-hand menu.

Step 2: Verify Connection

• You’ll see:

  • The name of your business.

  • The station currently playing.

  • A health status indicator showing player connectivity.

Tips

• Keeping your billing info and password current ensures uninterrupted service.

• Save a copy of your invoices for internal records or tax documentation.

• Use the player status area to confirm that your stream is live and healthy.