New Accounts / Free Trials:
If you signed up using our intake form or a free trial request, a Custom Channels team member will contact you within 15 minutes after setting up your billing profile and assigning your channels.
How to View Billing Information
Step 1: Navigate to Billing
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From the Settings tab, click on Billing.
Step 2: Click 'Update Billing Info
Need Help Sooner?
If it's been more than 15 minutes or you need immediate help:
Email customerservice@customchannels.net and we'll assist you right away.